Singapore-based mostly business intelligence team, The Asian Banker, has named Barclays Bank Ghana’s “Ultimate Account” as the best deposit item in West Africa for the yr 2019.
The award, Deposit Merchandise of the 12 months, was introduced at The Asian Banker West Africa Excellence in Retail Financial Awards 2019 ceremony held lately in Lagos, Nigeria. The Awards identify banks for their initiatives in providing great goods and companies that fulfill their shoppers
In accordance to the award citation, the Barclays “Ultimate Account” bundles all month-to-month account transaction expenses to reduce the stress of account charges on consumers.
“The Barclays Final Account enables its consumers to pay back a month-to-month bundled charge to address all account transactions. This lessens customers’ burden of different account charges and lets them to adequately prepare and spending plan from the account. It has also enabled the bank to rope much more Ghanaians into the financial sector by switching the existing perception of abnormal bank charges,” The Asian Banker indicated.
The products has significantly greater buyer satisfaction and supported the major advancement of the banks’ deposit e-book, it included.
Commenting on the award, Mr. Charles Addo, Director of Retail Banking at Barclays, mentioned “Our Greatest Account is an unparalleled product in the banking sector. It is a total package deal that gives correct customer satisfaction with gains these types of as totally free eBanking services, no cost coverage including funeral, hospital cash-again and retrenchment include among others”.
“We devote this award to all our valued buyers who are the rationale for our existence. As we turn out to be Absa, we will keep on to get the job done towards providing the appropriate remedies and support from the coronary heart to add price to our marriage with clients and give them top-quality banking experience”, he pointed out.
The Asian Banker West Africa Excellence in Retail Monetary Products and services Awards is operate in parallel with its global awards event. The enlargement of the awards programme to Africa, and in distinct West Africa, recognises the deepening and increasing maturity and sophistication of the industry in the sub-location.