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Ecobank deploys a lot more alternative channels for banking in the course of Covid-19 lockdown


Govt on March 30 introduced a partial lockdown of the Greater Accra and Kumasi metropolitan locations, which have claimed the most circumstances of COVID-19 bacterial infections in the state.

With the lockdown, the motion of individuals is limited and nonessential enterprises are all expected to shut down functions for a minimum period of 14 times, subject matter to government evaluate.

With the prevailing limited movements, financial activities have been usually slow and most crucial provider vendors have accordingly scaled down functions to satisfy the lessened demand of their buyers.

Most vendors have actively been educating their patrons on the want to stay away from or minimise actions and rather vacation resort to digital or online transactions that occur in a variety of forms to meet the different desires of clients.

This sort of is the posture of Ecobank Ghana. The financial institution has made available 15 bodily branches inside of the lockdown zones and also deployed a lot of alternate channels for use by their customers and, even, members of the general public who could not have accounts with Ecobank.

All branches outside the house of the lockdown areas are working absolutely, Monday to Friday.

With these deployments, Ecobank Ghana has been vigorously urging buyers to embrace the use of technological innovation in buy to reduce the burden of moving all around and also touching physical dollars, with detrimental ramifications in this COVID-19 era.

Currently, the obtainable platforms incorporate 2,200 Ecobank Xpress Factors (serving as agents around the place for payments and withdrawals), 15,000 accredited Merchants at EcobankPay details, who provide Mvisa and MasterPass QR code Scan and Pay back alternatives for cashless payments by customers, around 200 ATMs, together with the bank’s Smart ATMs that settle for deposits.

Supporting these is the much-talked-about Ecobank Cell, which has currently turn into the accurate alternate to going to a banking hall.

Not like other banking apps on the sector, buyers of Ecobank Mobile can almost carry out all banking transactions all yr round without the need of the have to have for income or the have to have to check out a lender department.

This is what can make the Application special and evidently differentiates Ecobank from some others.

The Ecobank Cellular app is offered on Google Engage in Shop or the App Store for effortless down load by all.

For higher-value transactions, the bank also encourages its clients to use internet banking support, which is readily available every time where ever. Ecobank OMNI and Ecobank Omni lite are out there for use by company/company consumers. Ecobank has a devoted make contact with centre that operates 24/7 on toll-totally free, 3225, furnishing remote technical help to shoppers to aid “wahala-free” on the net transactions.

To be certain, the bank’s social media handles are often actively working close to the clock to present answers to all thoughts consumers could have.

The following are the only branches that will run from 8:30 am to 3:00 pm Mondays-Fridays in the lockdown areas

  1. Ecobank
    Head Workplace, Accra
  2. Ecobank
    Tema Main
  3. Ecobank
    Clinic Street, Tema
  4. Ecobank
    Spintex, Accra
  5. Ecobank
    A&C, Accra
  6. Ecobank
    Abeka Lapaz, Accra
  7. Ecobank
    Silver Star Tower, Accra
  8. Ecobank
    Osu, Accra
  9. Ecobank
    Madina – Firestone, Accra
  10. Ecobank
    Dansoman, Accra
  11. Ecobank
    Weija, Accra
  12. Ecobank
    Kasoa, Accra
  13. Harper
    Highway, Kumasi
  14. Bantama,
  15. Kumasi

Consumers are to take note
that the financial institution has quickly stopped Saturday banking in all branches

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