The Alliance for Shopper Protection (AFCOP) has known as on the central bank to protect customers by featuring additional practicable steps to relieve their economical burdens.
In a media release signed by its Convenor, Woelinam Dogbe, the group suggested actions that really should be carried out by the bank.
In accordance to the outfit, it is not for the Bank of Ghana to announce some steps these as desire reduction and waiver of mobile money transfer fees to for transfers up to ¢100.
“AFCOP thinks these measures are mere tokenism. Whilst some economical establishments have produced community announcements on relief deals they have on offer you for customers, AFCOP thinks some are mere for Community Relations (PR) functions with no actual rewards accruing to customers,” they said.