United Financial institution for Africa (Ghana) Restricted has pioneered a new way of banking via a chatbot known as Leo on WhatsApp and Facebook Messenger.
The historic launch of the item “LEO” was nearly finished via a livestreaming on social media anchored by the renowned Television set and radio temperament, Giovanni Caleb.
Talking at the start, the Taking care of Director and Chief Government Officer of UBA Ghana, Mr. Isong Udom mentioned, “the world is switching and notably as a end result of Covid-19 and our bank is adapting to each and every likelihood technological innovation offers.”
“LEO solution has been developed painstakingly to reply the get in touch with of the time in which minor or no human intervention is expected. LEO as an response to our customers’ dissatisfaction with the position quo and the best detail to happen to Ghana.
“Banking through LEO has integrated all our choices from account opening to shopper company on WhatsApp and Fb Messenger for the convenience and convenience of our customers”, Mr. Udom stated.
He included UBA Ghana is proud to have stepped up to the obstacle as a trailblazer in delivering unrivalled usefulness for our clients all around the world. Leo has been tried using, analyzed and refined as it is presently doing work miracles in 19 African nations where UBA operates.
Speaking on the products options, Head of Electronic Banking Income Mr. Kenneth Ugwuanyi explained, “LEO is a own banker, for the initially time, you can bank on social media!”
“Simply exchange pleasantries with LEO to initiate a dialogue and LEO will chat you into opening an account, examining your account balance, transferring money, cellular cash transactions, paying out utility payments, airtime best up, Personal savings and expend restrict, Linking of more accounts, Purchaser care and other Banking Companies these as ask for / cease / ensure cheques, block card, log & observe issues, ATM / Department locator, freeze on account, and so considerably far more. Ease has never ever meant much more,” he extra.
He explained all that customers or probable buyers have to do is to preserve the quantity 0577822822 and initiate a chat on WhatsApp by typing Hello, Hello, Charle and so forth. Similarly, they can research for UBA ChatBanking on Facebook messenger and initiate a chat.
Just like Microsoft’s Cortana, Apple’s Siri and Google Assistant, UBA’s LEO has been designed to provide personalised encounter,” he stated.
“Leo is a own marriage officer and a mate, the much more you use it, the improved it understands you. No two buyers will have the exact practical experience with LEO over time. Every single consumer shall be dealt with with uniqueness centered on their personal wants and calls for.
“LEO is your good friend, one who is available for you every single next, each one minute of the full year. LEO is your individual banker, a single who is obtainable to supply all the answers you require to your banking enquiries. LEO is UBA, a reliable associate that always will work to guarantee your finest pursuits.”